Terms of Use | Coach Platform LLC

1. Acceptance of Terms

These Terms of Use ("Terms") govern your access to and use of mobile applications published by Coach Platform LLC, a Texas limited liability company ("Coach Platform," "we," "us," or "our"), including PoolCoach, AutoCoach, and any other app we publish that links to these Terms (collectively, the "Apps"). By downloading, installing, or using an App, you agree to be bound by these Terms. If you do not agree, do not use the App.

2. Description of Service

Our Apps provide tools to help you track and manage maintenance, chemistry, service history, and related information for pools, vehicles, and other property, depending on the specific App. Features vary by App and are described within each App's store listing.

Important: Our Apps provide general information, calculators, and reminders to assist with routine maintenance. They are not a substitute for professional advice, inspection, or service. Chemical dosing recommendations, maintenance schedules, and diagnostic suggestions are estimates based on the information you provide and general industry guidance — always use your own judgment, follow product label instructions, and consult a licensed professional for anything involving safety, chemical handling, or matters beyond routine maintenance.

3. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create a subscription or make a purchase within our Apps. Our Apps are not directed at children, and we do not knowingly collect information from or offer subscriptions to individuals under 18.

4. Subscriptions and Billing

Our Apps operate on a subscription basis. There is no free tier.

Subscription prices and billing periods (monthly or annual) are displayed within the App before purchase.
Payment is charged to your Apple ID or Google Play account at confirmation of purchase.
Subscriptions automatically renew for the same period unless canceled at least 24 hours before the end of the current period.
You can manage or cancel your subscription at any time in your device's App Store or Google Play account settings. Coach Platform does not process cancellations directly, as all billing is handled by Apple or Google.
No refunds are provided by Coach Platform directly for partial subscription periods; refund requests are subject to Apple's or Google's own refund policies.

5. Acceptable Use

You agree not to:

Use the Apps for any unlawful purpose or in violation of these Terms;
Attempt to reverse engineer, decompile, or extract source code from the Apps, except as permitted by applicable law;
Interfere with or disrupt the operation of the Apps or any servers or networks connected to them;
Use the Apps to transmit any harmful, abusive, or unlawful content, including through any support or messaging feature.

6. Intellectual Property

The Apps, including all content, features, design, trademarks, and underlying software, are owned by Coach Platform LLC and are protected by U.S. and international intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Apps for your personal, non-commercial use, subject to these Terms.

7. Your Data

Information you enter into the Apps (such as vehicle or pool details, service history, and maintenance records) is generally stored on your device. See our Privacy Policy for full details on what data is collected, how it is used, and your rights regarding it.

8. Disclaimers

The Apps are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Apps will be uninterrupted, error-free, or that any information provided (including chemistry calculations, maintenance schedules, or diagnostic suggestions) will be complete or accurate for your specific circumstances.

9. Limitation of Liability

To the fullest extent permitted by law, Coach Platform LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of property, equipment, or personal injury, arising out of or related to your use of, or inability to use, the Apps — including reliance on any chemical dosing, maintenance, or diagnostic information provided. Our total liability for any claim arising from these Terms or your use of an App shall not exceed the amount you paid us for the applicable App in the three (3) months preceding the claim.

10. Termination

We may suspend or terminate your access to an App at any time for violation of these Terms. You may stop using an App at any time by deleting it from your device and canceling any active subscription through your Apple ID or Google Play account settings.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of an App after changes take effect constitutes acceptance of the revised Terms.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or your use of an App shall first be subject to good-faith negotiation for a period of thirty (30) days, and if unresolved, shall be submitted to binding arbitration in Montgomery County, Texas, administered by the American Arbitration Association under its applicable rules.

13. Contact Us

Questions about these Terms can be sent to support@coachplatform.app.